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Terms and conditions

This website ( is managed by ActewAGL. By using the site, you are accepting the following terms and conditions.


ActewAGL makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will ActewAGL be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website.

Should you like to advise us of inaccurate information, please complete our online feedback form.


Linking to this website is allowed. You are not required to ask permission to link directly to any pages hosted within this website.

Linking by us

We are not responsible for the content or reliability of any websites that may be linked to this website. Linking should not be taken as any kind of endorsement of other websites by ActewAGL. We have no control over the availability of linked pages in other websites.

Copyright statement

ActewAGL Retail owns copyright for all material within this website unless otherwise indicated. ActewAGL Retail grants you permission to reproduce copyright protected text and PDFs within this website, where the copyright is owned by ActewAGL Retail, for non-commercial educational uses only. This is subject to the material being reproduced accurately and not used in a misleading context.

This permission does not extend to the use of names, images, animations and logos (see below) nor does it extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Where any of the copyright items on this site are being republished or copied, the source of the material must be identified and the copyright status acknowledged.

For any other proposed use of the material on this site, please contact ActewAGL. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number, and email address.

Names, images, and logos

The names, images, and logos identifying ActewAGL and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of ActewAGL or third parties.

If you have received approval to link to the ActewAGL education site, you may use the ActewAGL logo in conjunction with the link only if you have received prior permission to do so.

No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner.

Last updated: Wednesday, 30 May 2012
© Copyright 2003 – 2014, ActewAGL Retail. ABN 46 221 314841
© Copyright 2003 – 2014, ActewAGL Retail. ABN 46 221 314841